Privacy Policy and Online Purchase

The text contained in this site may not be reproduced without the consent of LILA Health Studios Network, likewise, the photos are subject to our consent for their use. For any request, please write to service@studioslila.ca.

Your protection

The security of your information is a top priority for us. We adhere to the latest protection and security standards to protect your personal information against unauthorized access, disclosure and misuse. Electronic files are for example stored in secure servers with limited access, we use technological tools like firewalls and passwords and we ensure that our employees are trained on the importance of maintaining security and confidentiality, and personal information.

Technology SSL

Our website uses encryption technologies, such as SSL, to protect your personal information during data transport. SSL encrypts order information such as your name, address, and credit card number.

Use of Google Analytics

The studioslila.ca site uses Google Analytics, a web audience measurement tool. Using cookies, Google Analytics collects information about your browsing on this site, which is stored on servers located, in particular, in the United States. Google may disclose this information to third parties in the event of a legal obligation or when these third parties process the data on its behalf.

The information collected by the tool is, for example, the pages you visit, the date, time, duration, and frequency of your visits, and the links you click. The type of operating system on your computer as well as the language used, the name of your Internet service provider, and your geographic location (region) are also part of the information collected. Your IP address is also collected, but it is anonymized (truncated) to ensure the confidentiality of your information. The anonymization of an IP address prevents an Internet user from being identified by it.

Google only uses the information collected to produce statistics and reports on navigation on this site, which allows us to improve our electronic delivery of services. Google will not, under any circumstances, link the information collected on this site with any other data it keeps.

If you wish, you can prevent Google from recording your browsing information by installing, on your computer, the browser add-on for opting out of Google Analytics.

If you provide us with personal information

If you choose to send us personal information, in your electronic correspondence, please be aware that we will only use the information necessary to respond to and respond to your message.

We remind you that the transmission of electronic information is not completely secure, for example, do not include your credit card number in an email. We do the same on our side, by not answering your questions by email when this involves transmitting confidential data.

Online transactions are secure and we will keep certain information only for the purpose of opening and managing your account: your contact information, your preferences, your transaction information: product purchased, method of payment, and others.

Your consent

LILA Health Studios Network only collects, uses or discloses your personal information with your consent, unless this is required and permitted by law.

Withdrawing your consent

You can notify us at any time that you wish to withdraw or change your consent to the use of your information. We will process your request within the legal framework related to your transactions.

When is your information deleted?

We keep your information for as long as we need it for legitimate business purposes and in accordance with any legal requirements. Our retention standards meet the following parameters: we destroy your information when it is no longer needed or we remove personally identifiable information to make it anonymous.

Policy changes

Last updated: April 5, 2020

To take into account changes in the services we offer, technological changes, and changing laws, this privacy policy may change without notice over time. We may add, modify or remove segments of the privacy policy when we deem it necessary. We encourage you to periodically review our privacy policy. Each time you submit personal information or use our services, you agree to the terms of the applicable privacy policy. When we update the privacy policy, we will change the date to indicate the effective date of the changes.